MV
Founder
Maxence Vanderswalmen
Former CMO at Tikamoon, founder of the MS4D group. He leads Deliver's direction and keeps it aligned with the group's paid and SEO teams.
00 / Deliver by MS4D · open to new clients
We turn your emails into revenue.
Deliver rebuilds email and direct marketing strategy for ecommerce brands. Every send has a purpose, a target, and an expected revenue number.
Backed by the Make Sense group: 100+ brands supported, rated 4.8/5
7
Active engagements
3
Unified channels · email sms push
5d
Audit turnaround
2026
CRM spin-off of the MS4D group
They trust us
Featured in the press
Deliver + the Make Sense group
0+
brands supported by the group
0 M€
in budgets managed per year
0
active Deliver engagements
0+
Klaviyo & Brevo guides published
Why you're reading this
Email almost always underperforms for the same reasons.
Three symptoms we find in every diagnostic. All fixable, once you understand the architecture underneath.
01
Your automations haven't moved since setup
They still run because the product is good. Not because the sequence is. 40% of the potential is left on the table.
02
Your campaigns get written Tuesday for Wednesday
No plan, no target segment, no revenue goal. Just "send something this week".
03
Your list has learned to wait for the discount
Years of promotions have trained your customers to never buy at full price. It's fixable. But not with one more email.
Your emails aren't a side channel. They're a revenue line.
02 / Approach
Four phases. One logic: what we send has to pay off.
No phase starts before the previous one is validated. No send goes out without a revenue number attached upfront.
01 / Audit
5 days
We map what every stage of the customer relationship earns you. We put a number on what you're leaving on the table.
02 / Build
6 to 8 weeks
We rebuild the automations that matter: welcome, cart abandonment, post-purchase, win-back, loyalty. Each one with a revenue target attached.
03 / Run
Monthly
Weekly campaigns, SMS, web push. One plan a month. An expected revenue for every send.
04 / Scale
4 to 6 months
First owned revenue milestone hit. We document it, systemize it, and train your in house team once you have one.
Your email can do better. Let's put a number on it.
30 minutes live on your account, free and with no strings attached.
Before / After
The same store. Two ways to run email.
Email on gut feel
- Campaigns get written Tuesday for Wednesday
- Automations have run since setup, never touched since
- One more promo the moment revenue dips
- The whole list gets the same message
- You watch the open rate and hope
Email run by Deliver
- One plan a month, an expected revenue for every send
- Flows rebuilt and optimized on an ongoing basis
- Segmentation by value, recency and behavior
- The right message, to the right person, at the right time
- You track the revenue generated, not the open rate
03 / Offer
Email, run as a monthly retainer.
A dedicated team. A monthly plan. Clear reporting on what it earns you.
Deliver retainer5 spots open for 2026
Scope
Email · SMS · Push
Custom quote based on volume and stack
- We write and send your emails, SMS and notifications every week
- We build the automated flows that actually pay off (welcome, cart abandonment, win-back, loyalty)
- We segment your list so the right message reaches the right person
- A monthly report: what we sent, what it earned
- We monitor and fix deliverability every quarter
Strategic audit
Full diagnostic
5 days. We analyze your setup and hand you the priorities for the next 6 months. Refunded if we don't find at least 3 points of revenue to go after.
Migration or setup
Clean setup
3 weeks. Brevo → Klaviyo (or the other way around). No flow lost, no downtime. You switch tools without losing what you've built.
Our commitments
What you can hold us to.
01
Refunded audit
If the strategic audit doesn't find at least 3 points of revenue to go after, it's refunded.
02
One point of contact
Charlotte designs your strategy and talks to you directly. No sales layer between you and the expertise.
03
Reporting that speaks revenue
Every month: what we sent, what it earned. We steer by revenue, not by open rate.
04
A call to start, nothing to sign
The first meeting is free and non-binding. You walk away with a diagnostic either way.
Industries
Your industry has its own retention levers.
We fit the lifecycle architecture to your purchase cycle, not the other way around.
Fashion & AccessoriesBeauty & CosmeticsFood & NutritionHome & DecorDTC & niche brandsB2B & SaaS
01
Fashion & Accessories
Collection cycles, seasonal reactivation, resale.
02
Beauty & Cosmetics
Predictable repurchase, subscription logic, routine cross-sell.
03
Food & Nutrition
Automatic reorder, purchase frequency, loyalty program.
04
Home & Decor
High cart value, long cycle, nurturing before the decision.
05
DTC & niche brands
Community, product storytelling, LTV maximization.
06
B2B & SaaS
Onboarding, activation, expansion, lifecycle retention.
Client reviews
What the group's clients say.
“An excellent northern-France agency for CRM and paid support. Maxence and his teams work wonders, with great communication and commitment. I recommend them!”
Amandine Blard
Motoblouz
“Great support, both strategic and operational.”
Aude Manot
Vertbaudet
“I've been working with the agency for over 4 years, I really highly recommend them.”
Alexandre Berthe
Outillage Carrelage
Public reviews from clients of Make Sense For Digital, Deliver's parent company. Average rating: 4.8/5.
04 / The team
Three people. One team.
CR
Head of CRM
Charlotte Rodrigues
Klaviyo expert, former Head of CRM at a DTC petfood brand. She designs the strategies, oversees production, and talks directly to clients.
AD
Team Leader
Alexia Delépine
Former DTC Traffic Manager. She runs day to day execution: send quality, deliverability, and keeping the campaign calendar on track.
05 / Offices
Three offices. One CRM team.
Deliver has offices in Lille, Tournai, and Montreal. This local presence supports workshops and Klaviyo programs across France, Belgium, and Canada.
01 / France
Lille
Our Lille office supports ecommerce teams in Hauts-de-France and cross-border programs involving Belgium.
Klaviyo agency Lille02 / Belgium
Tournai
Our Tournai office supports brands in Hainaut and Wallonia Picardy, including organizations active across Belgian markets.
Klaviyo agency Tournai03 / Canada
Montreal
Our Montreal office supports ecommerce programs in Quebec and Canada, including bilingual programs across North America.
Klaviyo agency MontrealIn-person meetings and workshops are arranged by appointment when they help the project. Daily production remains documented and can move forward remotely.
Explore our Klaviyo agency in Belgium06 / Questions
What we get asked all the time.
30 minutes to find out if we can help.
We look at your setup live, identify the main bottleneck, and put a number on what you're leaving on the table. Not a pitch. A diagnostic.